Privacy policy
On this page
- 1. Data controller
- 2. Information we collect
- 3. Purpose of use
- 4. Google Login
- 5. AI Assistant on the website
- 6. Information sharing
- 7. Storage and information protection
- 8. Storage duration
- 9. Your rights
- 10. Cookies and browser-stored data
- 11. Children
- 12. Links to other sites
- 13. Policy changes
- Contact regarding personal information
Đà Thành Camera needs some of your personal information to draft contracts and provide equipment rental services. This page details what information we collect, how we use it, where we store it, who we share it with, and what rights you have. This policy is built in accordance with Vietnamese law on personal data protection (Personal Data Protection Law of 2025 and guiding documents).
Updated: November 2026.
Quick summary
- We only collect information necessary for equipment rentals: contact information, ID card details, and rental history.
- We do not sell your information and do not use it for third-party advertising.
- ID card photos are stored in a secure separate area, accessible only by you and authorized staff.
- You can view, edit, or request deletion of your information at any time.
- The website does not use advertising cookies or behavioral tracking tools.
1. Data controller
- Công ty TNHH Đà Thành Camera (Đà Thành Camera Rental), enterprise code 0402157829.
- Address: 132 Nguyễn Đức Trung, phường Thanh Khê, thành phố Đà Nẵng.
- Email: dathanhcamera@gmail.com. Phone: 0345.878.879.
This policy applies to the website dathanhcamera.com and for direct equipment rentals at the shop.
2. Information we collect
| Information group | What it includes | Collected when |
|---|---|---|
| Account | Full name, email, username, password (stored in a one-way hashed format only) | When you register an account |
| Rental profile | Phone number, date of birth, address, ID card number, photos of both sides of ID card, Facebook link (if you provide it) | When you fill out a profile on the website or complete procedures at the shop |
| Rental order | Equipment, rental period, rental fee, deposit, payments, contract, photos of equipment upon delivery and return, staff notes regarding the order | When you book and fulfill a rental order |
| Google Login | Full name, email address, and Google account identifier | When you choose "Google Login" |
| AI Assistant | The content of questions you type into the chat box | When you use the AI assistant on the website |
| Technical | IP address, browser type, time of access | Automatically when you visit the website |
We do not collect bank card information. Bank transfers are handled by your bank; we only record the amount received.
3. Purpose of use
- Drafting and executing rental contracts: verifying the renter, recording information in the Equipment Rental Contract, delivering and receiving equipment.
- Managing rental orders: confirming schedules, reminding pick-up and return times, calculating rental fees, deposits, and balances.
- Contacting you regarding orders, equipment, or to answer your questions.
- Protecting the legal rights of both parties in case of damage, loss, late returns, or disputes.
- Ensuring system security: preventing unauthorized access, fraud, and abuse.
- Complying with legal obligations regarding accounting, taxes, and requests from competent state authorities.
We do not use your information to send advertisements without your consent.
4. Google Login
When you log in with Google, we only receive your full name, email address, and Google account identifier to create an account or log you in on dathanhcamera.com. We do not receive your Google password, nor do we access your contacts, emails, calendar, files, or any other data in your Google account, and we do not share information received from Google with third parties.
You can revoke access for dathanhcamera.com at any time in your Google account security settings.
5. AI Assistant on the website
- Your questions are sent to the Google Gemini service to generate responses.
- Before sending, the system automatically masks emails, phone numbers, ID card numbers, and long number sequences in your questions.
- Chat content remains only in your browser and disappears when you close the tab; we do not save it to your profile.
- Google may process question content according to their terms of service, so you should not enter personal information or sensitive details into the chat box.
6. Information sharing
We do not sell or exchange your personal information. Information is only transferred to the parties listed below, to the extent necessary to operate the service:
| Recipient | Information | Purpose |
|---|---|---|
| Authorized Đà Thành Camera staff | Rental profile, rental orders | Handling procedures, equipment delivery and receipt, customer care |
| Google login information; questions sent to the AI assistant (with identifying information masked) | Logging in, answering questions | |
| Telegram | Name, phone number, and rental order content | Sending new order notifications to shop staff |
| Server and network infrastructure providers (including Cloudflare) | Website data; encrypted backups | Operating the website, preventing attacks, backing up data |
| Competent state authorities | According to lawful requests | Fulfilling obligations under legal regulations |
Some of the aforementioned providers have servers located outside of Vietnam, so a portion of data may be processed abroad. In the event of contract violations or disputes, we may provide relevant information to competent authorities or legal advisors to protect our legal rights.
7. Storage and information protection
- The website uses HTTPS encrypted connections.
- Passwords are one-way hashed; shop staff cannot view your password.
- ID card photos and equipment delivery/return photos are stored in a private area and are not publicly accessible. Only the account owner and authorized staff can view them.
- Data is backed up regularly. Backups are encrypted before being stored outside the server.
- Staff actions on the management system are logged.
No system is absolutely secure. If an incident occurs that affects your information, we will notify and handle it in accordance with legal regulations.
8. Storage duration
| Type of information | Storage duration |
|---|---|
| Account, rental profile, ID card photos | Throughout the time you maintain an account, until you request deletion |
| Rental orders, contracts, payment vouchers | According to the document retention periods stipulated by accounting and tax laws |
| Equipment photos at delivery and return | Approximately 1 month on the server after the order ends; encrypted backups are kept for up to 12 months. Orders involving compensation claims are kept longer as evidence. |
| AI assistant chat content | Not stored on our servers |
When you request deletion, we delete or anonymize your information, except for parts that must be retained by law or are needed for unfinished rental orders, debts, or disputes. Deleted data may still reside in encrypted backups until those backups expire.
9. Your rights
- To be informed of how your information is being processed.
- To view and edit your information: you can edit it yourself in the Tài khoản section, or ask us to edit it.
- To consent or withdraw consent for information processing.
- To request deletion of information or your account.
- To request restriction of or object to information processing.
- To request a copy of your information.
- To lodge a complaint with us or with competent state authorities.
To exercise the above rights, please send a request to dathanhcamera@gmail.com or call 0345.878.879. We may need to verify your identity before processing, and will respond within the timeframe prescribed by law.
Note: ID card information is mandatory for drafting a rental contract. If you do not provide it or withdraw your consent, we cannot rent equipment to you.
10. Cookies and browser-stored data
- The website stores your rental cart, selected pick-up time, and login session directly in your browser for the website to function. You can clear them by logging out or clearing site data in your browser.
- We do not use advertising cookies or third-party behavioral analytics tools.
- Network infrastructure providers may set technical cookies to prevent attacks. The website loads fonts and login buttons from Google servers, so Google may log your IP address.
11. Children
The website is not directed at children, and we do not knowingly collect information from children. If you believe a child has provided us with information, please contact us so we can delete it.
12. Links to other sites
The website contains links to Facebook, Messenger, Zalo, and Google Maps. When you open these links, information processing is handled by those entities according to their respective policies.
13. Policy changes
When this policy changes, we will update the content and update date on this page. For significant changes, we will notify you on the website before they take effect.
Contact regarding personal information
For any questions or requests regarding personal information, please send them to dathanhcamera@gmail.com, call 0345.878.879, or visit directly at 132 Nguyễn Đức Trung, Thanh Khê, Đà Nẵng. Rental conditions can be found at Chính sách cho thuê.